Coming soon — Altores

The CRM built on
your data model

Define your own objects, fields, and relationships. Altores Intelligence has live access to every record. Workflows, email sync, and team permissions — all in one operational environment.

Get early access Platform overview
Customobjects & field types
AIreads every record live
GDPRcompliant, EU-hosted

Data Model

A CRM that fits your business, not the other way around

Standard CRMs lock you into Contacts, Leads, and Deals. The Altores CRM is built around your actual data model — you define the objects, fields, and relationships that reflect how your team operates.

Custom Objects & Fields

Create any object your business needs — Contracts, Assets, Properties, Projects — and add fields of any type: currency, address, phone, rich text, files, relationships between objects, and more. No code required.

Create any custom object type
20+ field types including rich text and files
Visual graph of all object relationships
Import records from CSV/XLSX in one click

Views & Navigation

Work in the view that fits the job

Every object supports multiple view types. Switch between them without losing your filters, sorts, or custom field configuration.

Table view

Spreadsheet-style inline editing. Full field visibility, column resizing, bulk-select actions, and keyboard navigation.

Kanban / Board

Drag records between stages. Group by any select field. Ideal for pipeline management and project tracking.

Calendar view

Visualise records on a calendar by any date field — close dates, contract starts, task due dates.

Filters & Sort

Compose filters across any field type — text, date, relation, select. Save any filter/sort combination as a named view.

Command menu

Global keyboard-first quick-search and action launcher. Find any record, navigate any view, and trigger automations without using the mouse.

Spreadsheet import

Import records from CSV or XLSX directly into any object. Field mapping is automatic where column names match.

Platform Integration

One data layer for your entire operation

The CRM doesn't sit next to the Support Portal and the AI layer — it's the same environment. Customer records are available inside every conversation, every workflow, and every Altores Intelligence interaction, with no API glue required.

Support Portal

Agents see the full CRM record inline for every conversation. AI pulls from CRM to answer accurately.

Altores Intelligence

AI collaborators read and write CRM fields during customer interactions — retrieving data, updating records, triggering follow-ups.

Workflow Automation

Workflows operate on CRM data directly: create, update, query, and relate records as part of any automation.

External Integrations

Google Workspace

Email + Calendar sync

Microsoft 365

Outlook + Calendar sync

Zapier / n8n

Workflow connectors

Webhooks

Any inbound event

REST APIs

Workflow HTTP steps

LDAP / SAML

SSO & identity federation

Use Cases

Built for operational teams across sectors

Telecom

Subscriber lifecycle management

Track subscribers, contracts, plans, and devices across a custom data model. Automatically update records when AI resolves billing queries in the Support Portal. Trigger contract renewal workflows on expiry.

Custom subscriber objects
Auto-update from Support Portal
Contract renewal automation
Public Services

Citizen & case management

Manage citizen records, open cases, and service requests. Connect with Conformia for compliance audit trails. AI surfaces relevant case history during every citizen interaction.

Case object with custom fields
Conformia compliance link
AI context for each interaction
B2B SaaS

Sales pipeline & customer success

Manage deals through a fully custom pipeline. Sync email and calendar to keep the timeline complete. Automate onboarding workflows when deals close. AI drafts follow-up emails from record context.

Custom deal stages & fields
Email + calendar timeline
AI-drafted follow-ups

Frequently Asked Questions

Most CRMs force you to adapt your business to their fixed data model. The Altores CRM lets you define your own objects, fields, and relationships — so it reflects exactly how your team works, not a generic template. It's also natively connected to the rest of the Altores platform, meaning AI collaborators have live access to customer records during conversations.
Yes. You can create any number of custom objects (e.g. Contracts, Assets, Properties, Projects) with custom field types: text, number, currency, address, phone, email, select, multi-select, date, rich text, files, relationships, and more. The data model is fully visual and editable without any code.
Yes. The CRM connects to Google Workspace and Microsoft 365 via OAuth, and any IMAP/SMTP/CalDAV provider. Emails and calendar events are automatically matched to People and Companies records, building a complete timeline of every interaction without manual data entry.
The built-in workflow engine lets you trigger automations on record events (create, update, delete), schedules, inbound webhooks, or manual user actions. Workflow steps include sending emails, creating or updating records, calling external APIs, running JavaScript/TypeScript logic, invoking an Altores Intelligence agent, and conditional branching.
Yes — the CRM shares data with the Support Portal in real time. When an agent handles a conversation, they see the full customer record inline. When the AI responds, it pulls from CRM data. Any updates made during a conversation are reflected immediately in the CRM.
Yes. The permissions system lets you create custom roles with named permission sets. You can control access at the object and field level, assign roles per workspace member, and connect identity providers (SAML/OIDC) for SSO. Two-factor authentication is supported across all accounts.

Get early access to Altores CRM

The CRM is in active development. Contact us to join the early access programme, share your data model requirements, and shape the product with your use case.

Get early access Platform overview