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About ContactThe AI collaborator layer embedded throughout every Altores product. Altores Intelligence enables AI collaborators to assist both customers and operators — retrieving information from integrated systems, executing actions, and interacting with enterprise data in real time.
What Altores Intelligence Is
Altores Intelligence is not a standalone chatbot added on top of existing tools. It is the AI engine embedded throughout the platform — present in every product, connected to every integrated system, and available to both the customers and the operators using Altores.
Handles inbound queries autonomously — answering questions, resolving issues, and executing requests — across every channel and in every language. Escalates to a human agent when needed, with full context.
Assists agents and operators in real time — surfacing relevant data, drafting replies, summarizing conversations, flagging priorities, and executing actions inside connected systems — without leaving the workspace.
How It Works
A customer sends a message — via WhatsApp, web chat, email, or any channel — and Altores Intelligence receives it across all channels simultaneously.
The AI collaborator queries connected systems — CRM, order management, service status, knowledge base — to gather the context needed to respond accurately.
Intelligence either replies with accurate, live information — or executes an action in the connected system (updating a record, creating a ticket, triggering a service change).
When a case requires human judgment, Intelligence transfers the conversation to a human agent with full context — conversation history, retrieved data, and actions taken.
For organizations requiring full control over AI infrastructure and data, Altores Intelligence can run entirely on the Sovereign AI Platform (SAIP) — deployed in your cloud, your data center, or fully air-gapped.
Book a demo to see how AI collaborators work inside the Altores platform — connected to your systems, assisting your teams, and serving your customers.