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About ContactAltores acts as the operational layer connecting your existing enterprise systems — CRMs, internal APIs, messaging platforms, and identity providers — without asking you to abandon the tools your organization already relies on.
Altores reads from and writes to your existing systems — CRMs, ticketing tools, internal APIs — keeping data in sync without duplicating it.
Your current stack stays in place. Altores adds the conversational, AI, and operational layer on top of what you already have.
AI collaborators can execute actions inside connected systems — updating records, creating tickets, triggering workflows — directly from conversations.
Integration Library
400+ integrations across CRMs, messaging channels, enterprise systems, identity providers, and developer tools.
Sync contacts, cases, and opportunities directly from conversations
Log activities, update contact records, trigger workflows
Bidirectional ticket sync with full conversation context
Create and update tickets, sync agent assignments
Connect cases and customer data from Microsoft CRM
Via Meta, Twilio, and 360Dialog — all three providers supported
Gmail, Outlook, and any SMTP server with OAuth support
Embeddable widget for any website or web app
DMs, story replies, Messenger — fully integrated
Inbound and outbound via Twilio or Bandwidth
Full API integration for each platform
Connect any internal system via webhooks and REST endpoints
Pull operational data from SAP, Oracle, and similar platforms
Telecom backend systems for subscriber data and service management
Query internal data sources directly from AI collaborator actions
Embed internal tools with full conversation context in Support Portal
Enterprise single sign-on for all Altores products
OAuth-based authentication and email integration
Azure AD / Entra ID SSO and user provisioning
Automated user lifecycle management from your IdP
Sync conversations, receive alerts, and reply from Slack
Create and link issues directly from conversations
View and manage orders inline from any conversation
10 event types — connect any HTTP endpoint for custom automation
Don't see your system? Contact us — custom integrations are available via REST API and webhooks.
Integrations + AI
Altores Intelligence doesn't just respond to messages — it interacts with your connected systems. When a customer asks about their order, the AI collaborator queries your CRM and responds with real data.
AI collaborators pull live data from connected systems — subscriber status, order history, account details — to answer queries accurately.
Beyond answering, AI collaborators take action — updating records, creating tickets, triggering service changes — all within the conversation flow.
When AI hands off to a human agent, all retrieved context and actions taken are passed with the conversation — no repetition required.
Our team can walk you through integration setup, custom API connections, and how Altores fits into your existing enterprise architecture.
Talk to our team