The Altores platform is built in three coherent layers: the Operations Layer where teams work, the AI Layer that powers intelligent assistance, and the Infrastructure Layer that ensures deployment flexibility and data sovereignty.
Conceptual Stack
Pulls live data from connected systems to answer queries accurately
Executes operations inside integrated tools from within conversations
Assists agents in real time — summaries, draft replies, context surfacing
Seamless handoff to human agents with full context preserved
Altores cloud — EU-hosted, zero infrastructure ops
Deployed within your jurisdiction via SAIP
Air-gapped environments on your own infrastructure
Mixed deployment with configurable data boundaries
Design Principles
Operations, intelligence, and infrastructure are distinct layers. You can deploy a new product without changing your AI configuration, and upgrade your infrastructure without touching your operational setup.
Altores Intelligence is embedded across every product — not added as a plugin. The same AI collaborator layer works in Support Portal, Website Builder, and future products consistently.
The infrastructure layer is abstracted from the operations and AI layers. The same product experience runs identically on managed SaaS or a fully sovereign on-premise deployment.
Book a demo to understand how the Altores stack maps to your existing infrastructure and operational requirements.
Book a demo